Who provides the service
Alejandro Gil Fernández operates under the GF Mortgage Solutions brand. The described activity is non-tied mortgage credit intermediation without advisory services, serving clients throughout Spain.
- Owner
- Alejandro Gil Fernández
- Competent register
- Banco de España · Register of mortgage credit intermediaries
- Registration number
- E914
- Registration check
- View registration E914 in the Banco de España register ↗
- Insurance or guarantee: provider, reference and scope
- Lloyd’s Insurance Company S.A. · Policy FARWZ1791543008721. Territorial scope: Spain. Valid from 10 October 2026 to 9 October 2027. Limits: €460,000 per claim and €750,000 per policy year.
The registration and insurance cover relate to Alejandro Gil Fernández, who operates under the GF Mortgage Solutions brand.
Information before the service
Before intermediation, identity, address, register, ties, whether advice is provided, remuneration and complaints channels must be communicated on a durable medium. This page does not replace the information for your specific transaction or the contract.
General enquiries are handled at info@gfmortgagesolutions.com. Communications about ongoing cases and with lenders use alejandro@gfmortgagesolutions.com. Complaints are addressed to reclamaciones@gfmortgagesolutions.com.
Fees and other remuneration
The initial financial assessment is free. Brokerage fees are agreed individually for each mortgage transaction. Before the service is provided, you receive written information about the amount or, if it cannot yet be determined, its calculation method, together with any applicable lender or third-party commissions or incentives and how they relate to the agreed fees.
- Fees, calculation and payment trigger
- The initial financial assessment is free. Fees and the terms of engagement are provided in writing before you engage the service. No brokerage fees are requested upfront. Fees become payable when a FEIN or equivalent binding offer meeting the essential conditions agreed in the contract is delivered; this may therefore be before the mortgage is signed. Valuation and other external services require a quotation and prior acceptance.
- Third-party commissions or incentives, if any
- If we receive a commission from the lender for your transaction, we will deduct its full amount from the fees agreed with you.
Handling complaints
Official paper complaint forms are available free of charge. You may also submit a complaint by email, at the stated professional address or through the Andalusian Government’s official Hoj@ system. The official notice is available on this page.
- Complaints email
- reclamaciones@gfmortgagesolutions.com
- Complaints officer and submission address
- Alejandro Gil Fernández · GF Mortgage Solutions
Avenida Andalucía 42, 2.º F
29680 Estepona, Málaga, España - Electronic submission
- Open the official Hoj@ system ↗
In Hoj@, search for “GF Mortgage Solutions” or scan the QR code on our official notice. To access it on this device, use the Hoj@ link.
Andalusian official complaints receive a written response within a maximum of ten working days of receipt. Complaints submitted through Hoj@ are answered within that system.
Please provide your contact details, the facts and the outcome you are seeking. Include only the documents needed to handle your complaint.
Download the official paper complaint form ↗
Other complaints routes
For complaints about our mortgage credit intermediation, you may contact the Banco de España after first complaining to GF and receiving a response you disagree with, or if one month passes without a response. This does not extend the ten-working-day time limit for Andalusian official complaint forms.
Check the requirements and submit a complaint to the Banco de España ↗